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Common Questions
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salus@theacademy.com
(210) 630-2150
Account
Why haven't I received any emails from Salus Education?
How do I Create an Account and Register?
What is my username?
How do I view and print my certificates?
What forms of payment do you accept?
How can I place an order?
TroubleShooting
Why didn't my completion date appear in the Chapter List?
I have used the courses at work and at home. At work, everything looks great but at home the graphics look strange. Why is there a difference?
Password
I forgot my password what do I do?
What if I forgot my password and I no longer have access to the email account on file?
Policies
What is your user agreement and privacy policy?
Where can I find terms and privacy information?
Subscriptions
How do I redeem a voucher?
If I want to purchase a subscription for multiple schools, what do I do?
How can I purchase additional copies of the Companion Guide and additional Skills Training Kits?
How long is the subscription good for and what is included with my purchase of a subscription?
Testing & Evaluations
What score do I need on the Post Test to pass?
I didn't pass my Post Test. Now what?